top of page
The CEO's Lens
Unfiltered Insights from the top
2026 Outlook: Why LLMs Are Not Enough (The Shift to World Models)
LLMs can pass the Bar Exam but can't clear a dinner table." Yann LeCun and Microsoft Research are signaling a massive shift from Generative AI to World Models. This analysis explores the "Reality Gap" and why 2026 belongs to AI that simulates physics, not just text. Learn why enterprise leaders must pivot from "Encoding Knowledge" to "Simulating Environments" to drive substantive ROI in supply chain and operations.
Todd Bouman
Jan 215 min read
The AI Paradox: Bridging the Gap Between Symbolic and Substantive Adoption
MIT reports GenAI pilots fail to show ROI. Why? Most firms are trapped in "Symbolic Adoption"—using AI to signal innovation rather than drive value. This analysis explores the "AI ROI Paradox," the rise of the AI Operator, and how to shift from experimental hobbies to substantive business impact.
Todd Bouman
Dec 19, 20253 min read
Customer Service Insights from a Frequent Flyer
Insights on the importance of customer service, key areas of focus, and the emergence of AI.
Todd Bouman
Mar 2, 20255 min read
bottom of page